Ep.236 - Build a Little Better - High Expectations

Jason challenges you to raise your expectations. Most contractors think "good" is good enough, but good is NOT good enough, it's a nightmare for workers. Successful projects mean 90%+ fee, on schedule, remarkable quality and safety, workers enjoyed it, team met career goals, and owner is delighted. Jason uses the mountain analogy: it's easiest to be at the top (excellent) or bottom (bad), hardest to be on the side (mediocre/good) because gravity pulls you down. Excellence is self-sustaining. Once systems are sustained and culture climbs on board, you could leave for 2 weeks and they wouldn't miss you. Being "good" requires constant babysitting, fighting fires, and trades disrespecting you, workers saying "this job's horrible." Paul Acres runs perfectly clean shops with 2-second lean improvements daily, easier to manage excellent teams than good ones. High expectations: nothing touches the floor, everything prefabricated unless permission, no trash, scheduled deliveries. You have to be fanatical about everything to run a remarkable project. High expectations equal respect.

What you'll learn in this episode:

• Successful project metrics: 90%+ fee, on schedule, remarkable quality/safety, workers enjoyed it, team met career goals, owner delighted

• The mountain analogy: Easiest to be at top (excellent) or bottom (bad), hardest on the side (good/mediocre)

• Excellence is self-sustaining: Once culture climbs on board, systems keep working without you

• Good teams are the worst situation: They think they're good enough and resist change

• What "good" really feels like: Don't get home on time, babysitting/fighting fires, trades disrespect you, workers say "this job's horrible"

• High expectations create respect: Nothing touches floor, everything prefabricated, no trash, scheduled deliveries

• Paul Acres example: Perfectly clean shop, 2-second lean improvements, excellent teams easier to manage than good ones

• You have to be fanatical about everything to run remarkable projects

• Jason's personas: Schroeder (podcast), El Emperador Malvado (projects), The Coach (coaching)

Elevate your game. Have high expectations. Be fanatical. High expectations equal respect.

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Also, here are links to our YouTube Channels:

· Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg

· LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt

· LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured

· LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw