Deep Listening - Impact beyond words - Oscar Trimboli the power of effective listening in spontaneous conversations with Matt Abrahams
Sep 26, 2023
Matt Abrahams, a leading expert in communication, discusses the significance of effective listening and shares practical tips from his book on managing anxiety, responding to the audience, and handling impromptu moments at work. They explore the challenges and benefits of deep listening in a video conference environment, the power of repetition and linguistic techniques in communication, and highlight key takeaways such as the impact of nonverbal signals and the courage needed to speak up in a group.
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Feedback Mistook For Support
- Matt recounts leaving an intense meeting and immediately giving feedback when his colleague actually wanted support.
- That moment taught him to slow down and ask what kind of feedback the person wanted.
The Three Ps That Block Listening
- Listening is blocked by three P's: physical, physiological, and psychological noise.
- Recognizing these barriers helps you pause and re-engage intentionally in conversation.
Pace, Space, Grace For Presence
- Apply Pace, Space, Grace: slow down, gain perspective, and give yourself acceptance to improve responses.
- Use physical breaths, widen context, and practise self-compassion to respond better in the moment.