What Doctors Really Think About AI: Here Are the Surprising Findings From Offcall’s 2025 Physicians AI Report

Dec 11, 2025

This discussion dives deep into how AI is influencing the medical field, revealing that two-thirds of physicians use it daily. While many see AI as a tool to ease administrative tasks, concerns about organizational control and decision support linger. Dr. Graham highlights surprising adoption rates and emphasizes the need for physician input in AI strategies. He also pitches innovative 'dream tools' and stresses the importance of user-centered design to avoid past EHR rollout mistakes. Overall, it's a conversation balancing optimism with critical caution.

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INSIGHT

Physicians Are Already Using AI Daily

Two-thirds of physicians use AI daily and nearly 90% use it weekly, showing rapid grassroots adoption.
This usage outpaces formal institutional deployment and signals early-stage but accelerating change.

INSIGHT

High Use, High Frustration With Deployments

81% of physicians are frustrated with how their organizations deploy AI despite heavy personal use.
Frustration stems from lack of clinician involvement and deployment that feels imposed rather than collaborative.

INSIGHT

Include Clinicians In Tool Selection

Three quarters of physicians report having no influence on which AI tools their organizations adopt.
When included in selection, physicians respond positively, highlighting the value of clinician input.

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AI is already shaping how physicians practice. And for the release of The 2025 Physicians AI Report, Graham is taking a different kind of episode: a deep-dive mailbag where he answers the questions doctors are actually asking about AI, grounded in one of the largest physician surveys of its kind.

More than 1,000 physicians were polled in this project, and their answers paint a far more nuanced picture than the headlines suggest.

📊 Yes, two-thirds of physicians already use AI every day.

✅ Yes, the majority believe AI can meaningfully reduce administrative burden.

⚠️ And yes, 81% are frustrated with how their organizations are deploying it.

In this episode, Graham walks through those realities one by one.

He breaks down why doctors trust AI for documentation but hesitate when it comes to decision support. Why the #1 fear isn’t “AI will replace me,” but rather who will control it. How payers, administrators, and mixed incentives shape the way AI enters clinical workflows. And why physicians may quietly be years ahead of their institutions in actually using the technology day-to-day.

He also shares the moments from the report that surprised him most and the “dream tools” physicians wish someone would build already. And he offers a roadmap for healthcare leaders, AI companies, and clinicians about how to prevent AI from becoming the next EHR rollout: deployed to doctors instead of with them.

👉 If you want to go deeper, you can download the full dataset and insights in The 2025 Physicians AI Report at https://2025-physicians-ai-report.offcall.com/

Whether you’re experimenting with AI every shift or still cautiously watching from the sidelines, this episode offers clarity on where physicians actually stand and where medicine is headed next.

What You’ll Learn

What doctors are really doing with AI right now Two-thirds of physicians already use AI daily, but what exactly are they using it for, and how are they integrating it into their clinical workflows?
Why organizational deployment is failing physicians From restrictive policies to unclear guidelines, Graham explains why 81% of doctors are frustrated and what leaders must fix to avoid repeating the mistakes of the EHR era.
The #1 fear doctors have about AI and it’s not job loss Physicians overwhelmingly worry about AI falling under payer and administrative control. Graham breaks down the incentives behind that fear.
What physicians want from AI companies A clear message to builders: specialty matters. Physicians don’t want “AI for doctors”; they want tools that understand their specific workflows.
Why AI adoption is happening with or without institutions Graham explains how grassroots physician use is outpacing formal hospital adoption and what that means for the future of medical practice.
Access all findings from The 2025 Physicians AI Report Download the full report, charts, and analysis at https://2025-physicians-ai-report.offcall.com/

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