BONUS EPISODE: South Africa And CX in 2020

BONUS EPISODE!

Peter Ryan leads a conversation with Felix Serrano and Adrian Smith based on their recent visit to the BPESA Global Business Services Investor Conference in Durban.

Felix Serrano

Co-Founder & Chief Executive Officer at Activus Connect

https://www.linkedin.com/in/felixserrano3/

https://activusconnect.com/

Adrian Smith

Chief Executive Officer / CEO of ATAC Inc.

https://www.linkedin.com/in/atacinc/

https://www.atacinc.ca/

Peter Ryan

Principal at Ryan Strategic Advisory

https://ryanadvisory.com/

https://www.linkedin.com/in/peter-ryan-montreal/