What’s the BUZZ? — AI in Business Making AI Agents Reusable Across the Enterprise (Samantha McConnell)
Stop building the same capabilities over and over when everyone builds agents. Standardize and reuse common features across your business.
In this episode of “What’s the BUZZ?”, Andreas Welsch sits down with Samantha McConnell to discuss how large enterprises can build reusable AI agents that create real business value. The conversation moves beyond vendor claims to examine how organizations operationalize agentic AI, manage rapid innovation cycles, and balance empowerment with governance.
Samantha shares how Cox approaches AI through centralized hubs, agent registries, and differentiated governance models for individual productivity agents versus enterprise-scale solutions. The discussion also highlights why adoption is critical, and why many AI agents will have much shorter lifecycles than traditional software products.
Catch the BUZZ:
- Preventing reinvention through AI hubs and agent registries
- Governing enterprise AI agents without slowing innovation
- Managing the lifecycle of rapidly evolving AI agents
- Measuring adoption and business impact, not just usage
- Connecting agent initiatives to clear business success metrics
- Using a land-and-expand approach to scale agentic AI responsibly
Key Takeaways:
- Balance innovation and control by tailoring governance to agent scale and risk
- Design for faster time-to-value and shorter solution lifespans
- Define outcome-based success metrics before deploying AI agents
A practical episode for leaders focused on turning agentic AI from experimentation into repeatable, enterprise-ready impact.
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Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.
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