Self Storage Income 321. How We (Remote!) Manage Our 19-Facility Self Storage Business
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Nov 4, 2025 Korbin Smoot and Bill DeWaal, co-founders of Better Self Storage, are reshaping the self-storage industry with their remote management skills. They share insights on successfully operating 19 facilities across multiple states without being on-site. Their partnership thrives on complementary strengths in acquisitions and operations. Learn how they leverage virtual assistants for efficiency, refocused their underwriting strategies, and significantly increased revenue at their facilities. Plus, their take on competing with REITs and finding properties with operational upside is a game-changer!
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Ogden Portfolio Grew And Sold Big
- Their Ogden group accumulated nearby properties into a $1.1M portfolio that sold for $3.2M five years later.
- That early local clustering produced a high-return exit and taught timing lessons.
Downturn Learning Becomes A Superpower
- Tough market cycles force operational learning that becomes a long-term competitive advantage.
- AJ argues operators who learned in downturns can turbocharge revenue when markets recover.
Standardize Liens And Regular Auctions
- Standardize lien and auction processes; run regular auctions and a clear delinquency workflow.
- Korbin credits disciplined collections and lien routines for operational improvement since 2019.