Customer Service Revolution | Customer Experience & Employee Experience Insights 076: The Ultimate Patient Experience
Chief Revolution Officer John DiJulius of The DiJulius Group talks with Dr. David Moffet, and his wife, Jayne Bandy, about how they have built the Ultimate Patient Experience. Dr. Moffet is a bestselling author, entrepreneur, and today he and Jayne are Customer Experience Coaches who help transform the experience businesses deliver.
You will learn:
- Dr. Dave's obsession with ongoing learning to become the best at anything he does
- How this dynamic Australian couple disrupted the dental industry and sold their dental practice
- How Jayne and Dr. Dave invented The Ultimate Patient Experience
- How, as CX Coaches, they are helping businesses all over the world do the same
Resources mentioned:
Dr. Dave & Jayne Bandy CX Coaches
Dr. Dave's book – How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days!
Connect with Dr. Dave on LinkedIn
The Customer Service Revolution Podcast
Customer Experience Executive Online Academy
The Customer Service Revolution Conference
If you enjoyed this episode, we've created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://thedijuliusgroup.com/the-customer-service-revolution-podcast to download it.
Episode Credits
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