HBR IdeaCast One Way to Fight the Great Resignation? Re-recruit Your Current Employees
Nov 30, 2021
Debbie Cohen and Kate Roeske-Zummer, cofounders of HumanityWorks and experts in employee retention, discuss the urgent need for organizations to focus on retaining their existing workforce amid the Great Resignation. They highlight the emotional toll of employee departures on remaining staff and emphasize the idea of treating employees like customers. The duo offers practical steps for managers to appreciate their team and cultivate a positive workplace culture, ensuring sustained engagement and loyalty.
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Attrition and Culture
- High attrition may signal cultural problems, exacerbated by the pandemic and changing work dynamics.
- People are reevaluating priorities, and companies must adapt.
Re-recruit Employees
- Treat your employees like customers; re-recruit them and ensure their happiness.
- Focus on retaining existing employees instead of solely on filling vacancies.
Retention vs. Attraction
- Companies invest heavily in attracting talent but often neglect ongoing engagement and retention.
- Employees crave recognition and appreciation for their contributions beyond just annual reviews.