From Dotcom to AI: The Human Side of Digital Transformation

Why do so many digital transformation and AI projects fail to deliver their promised returns? According to our guest, the answer has less to do with technology and everything to do with the most overlooked element: the human factor.

Bestselling author and digital transformation expert Kamales Lardi joins us to share her human-centric approach to technology. She explains why successful transformation hinges on trust and mindset shifts, the real risks of AI that go beyond cybersecurity, and the importance of having a clear, transformative purpose to guide your organization through change.

We discuss:

• The "human side" of digital transformation and why it's critical for success.

• Why AI should be seen as an enabler to solve business problems, not a silver bullet.

• A case study on why simply replacing people with AI for cost-cutting often fails.

• The importance of a "massive transformative purpose" in leading change.

• Why human-centered governance is essential for the safe adoption of autonomous AI.

For C-suite leaders and digital strategists, this is an essential guide to putting people at the center of your transformation journey. Catch Kamales at MDX Summit 2025 happening at the Kuala Lumpur Convention Centre from 17-19 Sept 2025.

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