Welcome to the second episode in this week’s 5-part series on Financial Compliance with VP of Product Strategy from Verint, Phil Fry. This episode is about capturing the data that you need. The breadth of technology available to employees has expanded hugely, encompassing not just voice and email, but social media, instant message, and desktop sharing. It is possible to capture information from all of these channels – and important that financial services firms do so.
If you missed it, check out yesterday’s Overview episode to get to know Phil Fry, and learn what’s coming for the rest of the week!
Tomorrow, we’ll be talking about Controlling the Environment with Automation, and other tools.
Philip Fry
Verint
Innovation in Compliance with Tom Fox