
The Innovation Show Rita McGrath, Alex Osterwalder and Ryan Shanks - The Future of Consulting in an Age of Ai
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Nov 27, 2024 Join Rita McGrath, a strategic management expert and Columbia professor, Alex Osterwalder, renowned for his business model innovation, and Ryan Shanks, Accenture's Head of Innovation, as they explore the seismic shifts in consulting due to AI. They discuss the evolution of consulting roles, the importance of human skills in an AI-driven world, and the move towards outcome-based business models. The trio delves into ethical dilemmas, the need for continuous reinvention, and the future landscape of consulting, advocating collaboration and trust amid rapid change.
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The Need for Continuous Reinvention
- The diffusion of innovation is accelerating, compressing the time to react.
- Consultants should focus on continuous reinvention and experimentation.
Ethical Dilemmas and Outcome-Based Pricing
- Consultants face ethical dilemmas as AI reduces billable hours.
- Shifting to outcome-based pricing is essential.
The Rise of Marketplaces and Ecosystems
- Increased information transparency enables marketplace-like contracting.
- This gives rise to ecosystems and challenges traditional firms.
