A St. Louis mediation program is a promising solution for landlord and tenant disputes

Eviction hearings are often tipped in favor of the landlord. A mediation program aims to balance the power dynamic by offering a free, non-legal route for problem solving. Cat Straubinger and Sheila Webster of the Conflict Resolution Center- St. Louis discuss how mediation works, and Isaiah Di Lorenzo, a landlord who has used the mediation service, talks about why it’s a compelling option for landlords.