WorkCookie - Get Ahead with Industrial/Organizational Psychology in the Workplace Ep. 248 - Toxic Workplaces, People, and Environments
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Mar 24, 2025 Lee Crowson, a seasoned consultant with military experience, shares his personal encounters with toxic supervisors, underlining the significance of seeking help in such environments. Nic Krueger, a food service professional, discusses proactive strategies for mitigating toxicity in restaurants. They explore various forms of workplace toxicity, the importance of clear communication, and the need for psychological safety. Listeners are enlightened on tackling toxic leadership and fostering a healthier, more supportive workplace culture.
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Personal Well-Being Buffers Toxicity
- Psychological well-being (self-acceptance and autonomy) buffers employees against toxic environments.
- Individuals with stronger internal locus of control are less susceptible to organizational toxicity.
Fix Ambiguity With Roles, Meetings, Mission
- Reduce ambiguity with clear role descriptions, regular staff meetings, and a team mission or values statement.
- Encourage healthy boundaries and reinforce respectful behaviors to prevent culture drift into toxicity.
Contract Role Imploded Under Bad Management
- Heather Morton described a contracting role where management lied to clients and ignored her solutions.
- She kept documentation, gave notice, and left after sustained threats and all-hours demands.
