Jocko Podcast

354: Everything in Life Is A Negotiation. With Chris Voss.

501 snips
Oct 5, 2022
Chris Voss, a former FBI hostage negotiator and author of "Never Split The Difference," shares his journey from a small-town upbringing to a global negotiation expert. He discusses the evolution of negotiation techniques, emphasizing the importance of emotional intelligence and tactical empathy. Voss reveals how understanding emotions can transform high-stakes negotiations, and he highlights the significance of the word 'no' in building trust. He also introduces the Black Swan theory, illustrating how unexpected insights can shift negotiation dynamics.
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ADVICE

"That's Right"

  • Aim for "that's right" instead of "you're right" in negotiations.
  • "That's right" signifies agreement and buy-in, leading to bonding, truth-telling, and fewer demands.
INSIGHT

No Compromise

  • Avoid compromising in negotiations, as it often satisfies neither party.
  • Embrace the discomfort of non-compromise; that's where the best deals reside.
ADVICE

Deadlines and Impulsivity

  • Be mindful of deadlines; they can lead to impulsive, suboptimal decisions.
  • Recognize deadlines' pressure and avoid rushing the negotiation process.
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