Join Michael Reddington, an expert in non-confrontational interviewing, as he reveals how high-stakes interrogation techniques transform leadership and everyday communication. He explains the importance of creating psychological safety and why asking 'what' and 'how' prompts honesty over the dreaded 'why.' Reddington also shares his Disciplined Listening Method, full of practical tips for improving listening skills, from body language to note-taking. This conversation is a masterclass in connecting with others genuinely!
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question_answer ANECDOTE
The Chicken Suit Interrogation Story
A detective allegedly wore a chicken suit to make assault claims seem unbelievable and elicit confessions.
Michael shared the story as a memorable extreme he hopes didn't actually occur.
volunteer_activism ADVICE
Preface Questions With An Illustration
Illustrate before you investigate: prefacing questions with humility or context lowers defensiveness.
Use prompts like "Please walk me through" to invite detailed, time-ordered answers.
volunteer_activism ADVICE
Ask About Obstacles, Not Fault
Focus on the situation and solutions, not on the person or blame.
Ask outcome-centered questions like "What are the three obstacles?" to lower guards and get honest answers.
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Michael Reddington has spent decades mastering the art of getting to the truth—not through force, but through listening. In this episode, he unpacks how high-stakes interrogation techniques apply to leadership, parenting, interviews, and everyday life. If you lead people—or want to influence others—this one is a masterclass.
What You’ll Learn in This Episode:
Why most people don’t lie—they just protect
How to encourage honesty without forcing a confession
The 3 psychological needs you must meet to get someone to open up
Why “why” questions shut people down—and what to ask instead
What world leaders, parents, and CEOs can all learn from interrogators
Why You Should Listen: If you're a parent, leader, coach, or partner, this episode will change how you ask questions forever. It’s not manipulation—it’s communication done right.
James Laughlin is a High Performance Leadership Coach, Former 7-Time World Champion, Host of the Lead On Purpose Podcast and an Executive Coach to high performers and leaders. James is based in Christchurch, New Zealand.
Habits of High Performers Podcast with James Laughlin 
