#368 Neighbourhoods, PCNs & The Future of Primary Care with Ben Gowland

In this episode of The Business of Healthcare Podcast, Tara is joined by Ben Gowland, Director and Principal Consultant at Ockham Healthcare, to discuss the future of primary care, the role of relationships in effective leadership, and what the latest GP contract signals for Primary Care Networks and neighbourhood working.

Ben & Tara reflect on how leadership, collaboration and system dynamics have evolved over the last decade, exploring the shift from PCNs towards neighbourhood based working, how leaders can build meaningful relationships in a rapidly changing NHS landscape, and why taking action, even with imperfect information, is often better than waiting for certainty.

Along the way, Tara and Ben also reflect on their own professional journeys, the importance of authenticity in leadership, and the realities of navigating complex healthcare systems.

Key Takeaways Healthcare leadership rarely follows a simple formula. As Ben explains, success often comes down to relationships, adaptability, and the willingness to make decisions even when the path forward isn't entirely clear.

Want to join Ben & Tara at PCN Plus LIVE 2026 on Wednesday 22nd April 2026? This year they'll explore how stronger collaborations, local solutions, and bold ideas can transform the future of healthcare delivery. To find out more, or purchase your ticket visit here.