In this episode, I sit down with Mike Stacy, CEO of ID90 Travel, to talk about scaling through survival, hypergrowth, and long-term profitability. We discuss raising $13M and learning capital discipline the hard way, why team quality determines whether growth breaks you, and how leadership style must evolve at every stage. Mike also shares how he’s using AI to accelerate development while protecting the human touch that drives a 95 NPS score.