Returning to the podcast with host Matthew Roberts is Stephanie Ormston, AVP of Product Innovation at AT&T, to explore shifting narratives and public perception of AI in 2026. Starting with practical use cases, they examine how AI continues to impact both individuals and organizations. From there, the conversation expands into the themes still top of mind today: human–AI collaboration, real consumer value, mixed public sentiment, and whether we should be concerned that younger generations are developing an AI-native way of thinking.
Despite all this rapid change, Stephanie is adamant that storytelling and authenticity still reign supreme, because when technology companies lose sight of that fact, they risk repeating the failures of the past.