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Be Expert and Partner
- Build rapport by showing you understand the problem and want to work with the client as a partner.
- Balance expertise with humanity to enable clients to trust and cooperate with you on problem solving.
Buffett Metaphor for Understanding
- Warren Buffett invests only in businesses he fully understands, despite complexity.
- Similarly, clients want to understand your approach clearly to decide whether to hire you.
Relatability Over Raw Expertise
- Clients know you can solve general problems but must see you can address their specific issues.
- Without making your expertise relatable, clients won't believe in your ability to help them.


