The Art of Sales with Art Sobczak 327 What to THINK to Avoid Saying the 26 Banned Sales Words and Phrases
7 snips
Jan 26, 2026 The show digs into why banning certain sales phrases misses the point. It explores how apologetic language protects sellers but repels prospects. It explains how status-flipping openings invite rejection. It presents a pre-call checklist to shift thinking before outreach. It contrasts weak scripts with confident, value-driven follow-ups and highlights a practice app to build better habits.
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Words Reveal The Thinker’s Status
- Insecure language is a symptom of insecure thinking and creates resistance in buyers.
- Saying things like "sorry to bother you" flips status and signals you don't belong in the conversation.
Subconscious Judgments Drive First Impressions
- The brain makes over a thousand subconscious judgments in milliseconds about you and the situation.
- Signaling uncertainty causes buyers to lean away, increasing resistance automatically.
Think First, Then Speak With Purpose
- Change how you think before dialing: prepare, set specific intent, and have a legitimate reason so confidence becomes real, not performed.
- Confident people show up with purpose and don't ask permission to exist in the conversation.