SaaS Interviews with CEOs, Startups, Founders

Lemlist Product Genius Shares Strategy, $23,000,000 in Sales (ARR), No Outside Funding

Jun 18, 2024
Kévin Moenne-Loccoz, Chief Product Officer at Lemlist, reveals how the company achieved an impressive $23 million in ARR without outside funding. He discusses leveraging product virality, acquisitions, and educational courses as key growth strategies. Kévin emphasizes the importance of crafting a memorable SaaS brand through community engagement and ultra-personalization. He also highlights the challenges of integrating products while maintaining user experience and independence, all while aiming for $30 million by December 2024.
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ADVICE

Create Memorable, Personalized Products

  • Build a memorable product with a unique branding that stands out in a saturated market.
  • Use ultra-personalization like custom images and landing pages to create authentic relationships over spamming.
ANECDOTE

UX Change Mistake and Recovery

  • Lemlist learned from a product update mistake where they changed UX overnight without user feedback.
  • They fixed customer trust by investing heavily in listening and responding to user feedback.
ANECDOTE

Community Led New Products

  • Lemlist created a $2M ARR product based on spam folder issues raised in its Facebook community.
  • They also built and sold a LinkedIn engagement pod product before LinkedIn cracked down on pods.
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