On Your Terms® 168. What to Do When a Client Doesn't Pay You
Nov 2, 2023
26:12
Ever had that sinking feeling when a client's payment doesn't go through or when they outright refuse to pay? We've all been there, and it's a situation that's more common than you might think. But the real challenge arises when you're uncertain about the next steps. In today's chat, we'll discuss a structured approach to navigate such situations, ensuring you're equipped to handle them with grace and professionalism.
In this episode, you’ll hear…
- The commonality of client non-payment situations and how not to take them personally
- The paramount importance of contracts in addressing payment disputes
- Strategies for payment collection: the pros and cons of handling it personally vs. outsourcing to professionals
- The role of dunning emails in fostering effective communication with clients about payment issues
- Sam's personal experiences and insights into sleep challenges and their potential connections to everyday business stresses
If you’d like a shoutout (and a chance to win a $20 gift card), just leave a review on Apple Podcasts and send a screenshot of it to me on Instagram via DMs!
Click here to find the full show notes and transcript for this episode.
RESOURCES:
- Guide: What to Do When a Client Doesn't Pay You
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