Energy Central

Can utilities keep up with Big Tech innovation?

Sep 18, 2025
Join Erik Helland, Commissioner at the Iowa Utility Commission, Jason Wild, CEO of Wild Innovation & Strategy Excellence, and Mike Smith, Principal at KLN Group, as they delve into the challenges utilities face in keeping pace with Big Tech. They discuss the stark contrast in R&D spending, the cultural hurdles that stifle innovation, and the importance of treating data as a valuable asset. The trio highlights how human behavior impacts technology adoption and the delicate balance between operational excellence and the need for transformative change.
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ANECDOTE

CEO Banned Innovation Talk

  • Lee recounts a CEO who forbade talking about innovation to force focus on basics.
  • He explained utilities prioritize reliability, safety, and steady returns over risky R&D.
INSIGHT

Culture And Time Horizons Hold Utilities Back

  • Utilities face entrenched cultural, legal, and timeframe barriers to innovate.
  • Commissioners and utilities plan on vastly different timelines, limiting agility.
INSIGHT

Scale Gives Tech A Competitive Edge

  • Hyperscalers' R&D budgets can exceed the market value of many utilities.
  • That scale gives tech firms freedom to 'break things' and iterate faster than regulated utilities.
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