This is part two in our series on the U.S. Centers for Disease Control and Prevention's Crisis and Emergency Risk Communication Manual. Part one explored "Crisis Management Communication: Principles and Pitfalls," check out that one too.
Today we're going to talk about:
- Four ways people process information during a crisis
- Mental states in a crisis
- Behaviors in a crisis
- Addressing psychology in the crisis and emergency risk communication rhythm
#crisismanagementcommunication
