How to Be Awesome at Your Job 406: How to Sharpen the Most Critical Communication Skill: Listening with Brenda Bailey-Hughes
40 snips
Feb 27, 2019 AI Snips
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Journaling Builds Listening Focus
- Brenda Bailey-Hughes has journaled since childhood and uses journaling to clear her mind.
- She says journaling creates focus that improves her listening.
Ask For Disconfirming Evidence
- Actively ask for risks and disconfirming reasons before deciding something is a good idea.
- Brenda Bailey-Hughes recommends questions like, 'Give me three reasons this could blow up.'
Winning Work By Noticing A Client's Voice
- Brenda Bailey-Hughes landed business by sending a client a TED talk that matched the client's voice.
- She credited that win to careful listening and noticing verbal patterns.