050: World Class Leadership

Chief Revolution Officer John DiJulius of the DiJulius Group talks with Dave Murray, or "Murray," Senior Customer Experience Consultant for The DiJulius Group, about the Commandment X of The DiJulius Group's Methodology, World-Class Leadership.

You will learn:

• How to create a world-class internal culture that only attracts, hires, and retains the people who are capable of upholding the service vision of the organization.
• Walking the talk.
• Every world-class customer service organization is world-class to work for.
• It takes world-class leadership to provide passion, inspiration, and discipline to all employees.

Resources mentioned:

https://thedijuliusgroup.com/the-customer-service-revolution-podcast/

Link to The Customer Service Revolution Conference Oct 5-6 in Cleveland, OH:

https://customerservicerevolution.com/

www.thedijuliusgroup.com

If you enjoyed this episode, we've created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://thedijuliusgroup.com/the-customer-service-revolution-podcast to download it.

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