AI Today Podcast #025: Interview with Matt Gardner, St. Louis Blues (NHL Hockey Team) – Facebook Chatbot Fan engagement
Feb 21, 2018
19:20
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In this podcast, we interview Matt Gardner who heads digital strategy for the St. Louis Blues professional hockey team (NHL). The St. Louis Blues have implemented an AI-powered Facebook Messenger bot tool to enhance the fan and spectator experience. Matt realized that fans want to be engaged through social media moreso than websites and email.
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