The Heart of Healthcare | A Digital Health Podcast

A Roadmap for Innovators and A Giant Leap for AI | Dr. Bob Wachter & Halle Tecco

Feb 16, 2026
A live conversation about why past tech waves failed in healthcare and why AI might finally stick. They explore current AI wins like scribes and summaries, legal risks in radiology, and how EHRs shape who will control AI. Innovation strategy, cultural barriers, and when humans should act before AI are also highlighted.
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ANECDOTE

VC Learned By Watching Clinicians

  • Hemant from General Catalyst observed clinical workflows firsthand as an anthropologist.
  • That immersion revealed how even small workflow slowdowns are intolerable to clinicians.
INSIGHT

Why This AI Wave Is Different

  • AI matters now because the models are dramatically better and healthcare problems are urgent.
  • Wachter argues the conjunction of tech improvements and pervasive need makes this moment unique.
ADVICE

Build Trust With Low-Risk Tools

  • Start AI deployment with noncritical, trust-building tools like scribes and summaries.
  • Use these 'singles' to win clinician trust before pushing diagnostic AI.
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