Guy Kawasaki's Remarkable People

John List: Behavioral Economist and Author of The Voltage Effect: How to Make Good Ideas Great and Great Ideas Scale

Feb 9, 2022
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ANECDOTE

Quit Golf, Became An Economist

  • John List recounts quitting his dream to be a golf pro and pivoting to academia.
  • That pivot led him to become an economics professor rather than follow his family's trucking path.
ANECDOTE

Netflix Could Have Tested Changes

  • John List says Netflix's near-death from pricing/membership changes could've been avoided by small tests.
  • He argues scaled experiments would have revealed customer backlash before nation‑wide rollout.
ADVICE

Make Data-Backed Decisions

  • Don't make major decisions without data; embrace experiments and evidence in routine decision-making.
  • The information revolution removes many past excuses for decisions based on gut alone.
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