Millionaire Mondays by Backstage with Millionaires S1E4: Millionaire Mondays - Amit Nanwani & Diksha Pande, Samosa Party
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Aug 14, 2023 Amit Nanwani, former INTEL developer, and Diksha Pande, co-founder of Samosa Party, discuss the journey of starting their business, including the challenges and the transition to becoming a B2C brand. They also highlight the importance of professionalism, attention to detail, and providing exceptional customer service. The podcast also touches on the concept of remote management for restaurant owners and the experiences of scaling a business alongside day jobs.
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Managing Multiple Roles
- Despite working full-time, Amit managed two Samosa Party locations and dealt with unexpected challenges.
- Once, he had to cut short a Diwali trip to his hometown when four out of five employees quit unexpectedly.
KTBR: Keep The Business Running
- Prioritize keeping the business running, no matter the circumstances.
- Maintain customer trust by never shutting down, even for a day.
Scaling From Day One
- Even with just one outlet, Amit established a separate central kitchen with an eye on future scaling.
- He also implemented professional practices like dedicated email addresses for different departments, even with a small team.