Lean: Hit or Myth? Layoffs, Patient-Centered Care, and More

It's not uncommon to hear statements thrown around about Lean that are more of a myth than anything resembling reality.I remember the time a professor told a group that if Toyota ran a health clinic, a buzzer would go off at the end of the planned appointment time and the patient would be kicked out of the room. That's ridiculous. That's a myth (and it's not one of the widely spoken myths). A Lean myth might be an example of L.A.M.E. or "Lean As Mistakenly Explained." This post addresses other myths, including the idea that "Lean is not patient centered."