Most AI tools answer your question with a 500-word essay full of numbered steps. You nod, close the tab, and carry on doing what you were already doing. The Lean Hospitals Coach is built around the opposite instinct -- asking questions before giving answers, the way good coaching actually works.
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In this episode, Mark walks through how the tool works, why it runs on Claude instead of ChatGPT, and what makes coaching mode fundamentally different from the "here are 7 steps" approach that every other AI defaults to. He also covers the two knowledge sources (Book Search and Book Plus), the two response styles (Tell Me and Coach Me), and how the combinations create different experiences depending on what you need.
Mark is opening 50 founding memberships at $49/year -- price locked for life -- and hosting a LinkedIn Live demo on Tuesday, March 10 at 11 AM ET where he'll take audience questions and run them through the coach on screen, unscripted. You can also try the full product free for 48 hours at leanhospitalsbook.com/start.
Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement