2Bobs—with David C. Baker and Blair Enns

Maintaining the Expert Position...After the Sale

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Nov 23, 2022
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INSIGHT

Keep Positioning Alive After Sale

  • Positioning creates the initial expert magnet in sales and should continue in delivery.
  • Keep making bold observations after the sale to preserve your expert status.
ADVICE

Create Excess Opportunity

  • Build excess opportunity so you can push back without fear of losing clients.
  • Aim for an ideal client mix and refuse to become dependent on any single client.
ADVICE

Calibrate How Much You Care

  • Calibrate how much you care and spend it selectively to avoid burnout and loss of leverage.
  • Treat emotional bandwidth like finite tokens and reserve it for high-value battles.
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