Grit #120 Chairman & CEO ServiceNow, Bill McDermott: Full Speed Ahead
Jan 9, 2023
ServiceNow CEO Bill McDermott shares stories of resilience, optimism, and personal growth. From running a deli to leading SAP and ServiceNow, he discusses family, challenges, and making a positive impact. Reflecting on career transitions, personal adversity, and the importance of 'grit' in achieving success.
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Treat Every Early Job As Training
- Embrace early jobs and the value of work; they teach independence and craft. Make every job count and treat daily work as a chance to reprove and reinvent yourself.
A Partnership Built At Work
- Bill met his wife Julie at Xerox and knew early she was the one; their partnership balances visible and behind-the-scenes roles. They built a 32-year marriage around mutual respect and complementary strengths.
Career Move Met With Family Crisis
- Leaving Xerox for Gartner coincided with Julie's breast cancer and a painful family relocation, testing their resilience. They treated the crisis as a team, used Sloan Kettering care, and ultimately learned from the upheaval.