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Squiggly Shortcut: 3 Ways to Feel Less Stuck When Work Feels Uncertain

Apr 1, 2026
Practical tactics for feeling steadier when work is uncertain. Three approaches to focus on what you know, turn uncertainty into a learning plan, and use mental time travel to decide next steps. Short, actionable strategies to regain control during restructures, role shifts, or economic noise.
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INSIGHT

Most People Overestimate Their Listening

  • Most people overestimate their listening: 90% think they're good listeners but retain ~20% of what they hear.
  • Helen Tupper frames this as a common 'listening gap' and suggests it's a skill everyone can improve.
ADVICE

Listen For What Is Not Being Said

  • Notice what's not being said as part of listening: track who isn't contributing, who gets cut off, and absent questions.
  • Helen recommends scanning for invisible signals like body language or missing challenges to prompt better follow-ups.
ADVICE

Use Pauses To Improve Presence

  • Use the power of the pause: remove the pressure to respond immediately so you can stay present and remember more.
  • Helen suggests setting a memory goal for a conversation to force attentive listening instead of planning your reply.
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