Run the Numbers

Fanatics CFO on CAC, LTV, and Capital Allocation Across Verticals

57 snips
Apr 2, 2026
Glenn Schiffman, Fanatics CFO and former IAC finance leader with investment banking roots, talks capital allocation across merchandising, collectibles, and betting. He breaks down CAC vs LTV dynamics, how Fanatics monetizes sports IP by delighting fans, and the role of AI, cross‑sell strategies, and buybacks in driving long‑term value.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
INSIGHT

Single View Of The Fan Multiplies LTV

  • A single view of the fan multiplies LTV across businesses by enabling cross-sell and shared currency.
  • Fanatics built a 100M+ person database, fan cash, and AI-driven next-best-offer to increase multi-business customers' spend 4.7x.
INSIGHT

Credit Card As A New Acquisition Engine

  • New payment products can be a top-of-funnel acquisition engine.
  • Fanatics plans a credit card with promotional offers (e.g., paying a fan's card for a year for select champs) to attract net-new users and create a new go-to-market motion.
INSIGHT

AI Boosts Personalization And Efficiency

  • AI accelerates both expense efficiency and personalized revenue opportunities.
  • Fanatics uses AI to dedupe data, build billions of attributes per fan, and drive next-best-offer personalization across commerce, collectibles, and betting.
Get the Snipd Podcast app to discover more snips from this episode
Get the app