The StoryBrand Podcast

#58: Want More Sales? Lower the Cognitive Load in Your Marketing

86 snips
Feb 9, 2026
The podcast breaks down how complicated messaging drives people away by creating mental friction. It explores the concept of cognitive load and why simple wording wins in marketing and politics. Practical website fixes and real-world examples show where heavy language repels customers. A case study reveals how clarifying a value proposition boosted comprehension and growth.
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ADVICE

Make First Impressions Nearly Weightless

  • Make your website and first interactions as close to zero cognitive load as possible.
  • Simplify header messaging to quickly communicate value to new visitors.
ANECDOTE

Website Visit That Exposed Bad Messaging

  • Donald Miller searched for a sweater while traveling and visited a local men's shop website.
  • The site led with an
ADVICE

Don't Make Yourself The Hero

  • Avoid opening with
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