The Kraft Your Life Radio Show - live empowered & trusted. Mastering Customer Connections | #127
In this episode of The Craft Your Life Radio Show, host Matt Kuehlhorn sits down with Tatiana Aiono from Power Selling Pros to discuss the art of effective communication and exceptional customer service. Drawing from her extensive experience, Tatiana shares insights on how to build confidence, connect with empathy, and turn challenging conversations into opportunities for growth. Discover the unique challenges of customer interactions over the phone versus in person, and learn why the human touch is irreplaceable, even in an age dominated by AI. Tatiana emphasizes the importance of creating meaningful relationships with customers and provides actionable tips for CSRs to enhance their communication skills. Join us for an engaging conversation that will inspire you to elevate your customer service game!
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🔗 Links Mentioned in the Episode:
This Call May Be Recorded Podcast
https://www.youtube.com/@PowerSellingPros
Sommar Garage Door Opener: https://www.sommer-usa.com/
Kooler Garage Doors: https://koolergaragedoors.com/