The Conversation Factory The Extraordinary Power of Leader Humility
Imagine a world in which all leaders feel and display a deep regard for others' dignity. This is the world that Marilyn Gist, author of The Extraordinary Power of Leader Humility, is working hard to bring about. Mariyn is a Professor Emerita, Executive Programs and Center of Leadership Formation at Seattle University and also a member of the MG100 coaches...a group of the top 100 leaders in the world, convened by legendary executive coach Marshall Goldsmith. Check out my interviews with other MG100 rockstars like Ayse Birsel, author of Design the Life you love, Dorie Clark, author of *several* books, including the upcoming "Long Game" and most recently, Alisa Cohn, the top startup coach in the world, and the author of the upcoming "From Startup to Grownup"
Marilyn is working to redesign the conversation around leadership. Many folks, when they close their eyes and think "leader" , picture a light-skinned man in a dark suit, exuding alpha energy. Just do a google image search to check in with this out-moded vision of leadership.
Leaders lead. They take charge and show the way.
But leaders also need to listen, learn and understand the people they're meant to be leading.
Marilyn has been teaching and coaching about leadership for decades and she wrote this book so that the world would stop overlooking what she calls "the one variable at the heart of leadership"
Marilyn and I dig into what Leader Humility is, what it means to have it, practice it, and live it, and practical ways to incorporate it into your work and life.
What's at stake? In human terms, Marilyn points out the Gallup poll that suggests that only 36% of Employees Are Engaged in the Workplace. While that's actually the highest it's been in 20 years, since they started measuring it, it's still really low. Gallup claims that about 14% percent of folks are actively disengaged (rather than just the 51% that is just regular-old disengaged).
On your next zoom call, look around...it might be possible that only a third of the people on the grid really care. Again, in human terms, that 60-ish percent of folks is a drag on the small percentage of folks who really care.
In financial terms, some estimate $500 billion in total losses in the US. In any one business, estimate 34% of the total salary roll. Yikes.
If you ask the average worker in the US if their leader cares about their culture
31% of leaders don't think they have the culture they need to succeed. Their workers don't even think they care! 9%of workers say the leadership in their organizations are very committed to culture initiatives, and 58% of respondents say that their leadership either takes no action regarding culture or are merely reactive instead of being proactive.
Marilyn suggests that workers want answers to three key questions from a leader:
- Who are you? (Not your name - who are you really as a person? What do you stand for?)
- Where are we going? (What is the bigger vision?)
- And do you see me? (Am I just a cog in the wheel or do you see me at all?)
Also listen for a few of Marilyn's Six Keys to Leadership Humility:
- A balanced ego,
- Integrity
- A compelling vision
- Ethical strategies
- Generous inclusion
- A developmental focus.
Listen on to the halfway point of our conversation to hear Marilyn tell a powerful story of generous inclusion and the generous question that Satya Nadella, CEO of Microsoft used to turn the lone dissenter on a team into a supporter of an initiative. While it would be easy and, as Marilyn points out, defensible, to go with the majority sentiment, using the skills of leadership humility can be more powerful and durable than conventional leadership.
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Marilyn's Website (you can find links to her book there!) Marilyn on Twitter
Reinvention is Building a Conversation with Dorie ClarkDesigning the Life You Love with Ayse BirselThe Art of Coaching with Alisa Cohn