261. David Grutman: On Relationships, Miami Restaurants & Why Success Is the Hardest Part

Apr 14, 2026

David Grutman, hospitality entrepreneur behind Groot Hospitality and high-grossing Miami venues, shares his relationship-first approach. He talks about building teams and culture, creating unforgettable guest experiences, major partnership milestones, and the pitfalls of success. He also previews brand diversification and a members club in Miami.

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ANECDOTE

From Tantra Server To Hospitality Empire

David Grutman rose from back-of-house work at Tantra to building Groot Hospitality by leveraging other brands' marketing equity and relentless relationship-building.
He personally escorted guests around Miami, used small personalized gestures, and scaled that service mindset into signature venues like LIV and Poppy Steak.

ADVICE

Prioritize Relationships Over Transactions

Do prioritize relationships over transactions to grow a brand; make guests feel like long-term investments rather than one-off deals.
Remember favorites, welcome people personally, and use tech profiles to have cocktails or dishes waiting on arrival.

ADVICE

Career Path Your Team To Preserve Culture

Do career-path employees internally so they absorb the founder’s DNA and then lead with that culture across scaled locations.
Grutman keeps long-tenured chiefs like Max to be the person others go to instead of him.

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