Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) The Rise of Agentic AI: Aaref Hilaly on the Future of Human-Machine Teams
Sep 12, 2025
Aaref Hilaly, a Partner at Bain Capital Ventures with a focus on AI-native startups, shares insights into the future of agentic AI. He discusses how AI is revolutionizing venture investment and redefining work productivity. Hilaly highlights the potential for automation in legal and healthcare sectors and the importance of a unique entrepreneurial mindset. He also introduces emerging trends like vibe coding, making tech accessible, and emphasizes the growing role of personal AI assistants in enhancing creativity and efficiency.
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Transition Will Be Bumpy But Creatively Productive
- AI will create new jobs while displacing some middle-skilled roles, making the transition bumpy.
- Younger workers adapt faster, but mid-career workers must reinvent skills and rely on lifelong learning.
Invest For Founder Mindset, Not Age
- Prioritize founder mindset over biological age when evaluating entrepreneurs.
- Seek irrationally driven, independent thinkers with bias to action and product-systems thinking.
Swap IVR For AI-Powered Support Now
- Replace legacy IVR and support tooling with AI-powered customer support to cut cost and boost NPS.
- Use AI to scale human agents' throughput by ~10x and redefine agent roles toward quality control and testing.
