The Dentalpreneur Podcast w/ Dr. Mark Costes 1953: Inside the Low-Cost, High-Service Dental Supply Model
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Apr 1, 2024 Dr. Justin Scott, CEO of Virtual Dental Offices and a dentist, discusses leveraging virtual assistants in dental practices. He shares his Iceland trip, workforce crisis solutions, tasks handled by virtual assistants, and data security measures. The podcast dives into the benefits of outsourcing non-core tasks, team structure in virtual offices, and ways to optimize efficiency with virtual support.
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Iceland Trip
- Dr. Justin Scott recently traveled to Iceland and saw the Northern Lights.
- The trip was with his recently retired mother, and despite challenging winter conditions, they enjoyed the experience.
Dental Workforce Crisis
- The dental industry faces a workforce crisis, making outsourcing attractive.
- Virtual assistants (VAs) offer a solution for tasks manageable remotely.
VA Improves Call Center
- Dr. Scott's VA improved his call center system after he hired her.
- He learned that employees can offer valuable improvements to systems.