HR Leaders How to Build Confidence as a Leader in 2026 and Beyond
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Sep 10, 2025 Cathy Peterman, Chief People Officer for Tech, Product & Design at Wayfair, shares her unique journey from studying international conflict resolution to leading HR transformations. She discusses overcoming imposter syndrome and why focusing on transferable skills is vital in today’s fast-evolving tech landscape. With insights on balancing vulnerability and confidence, Cathy highlights how generative AI reshapes recruitment and employee growth. Her emphasis on resilience, curiosity, and critical thinking prepares leaders for the challenges of the AI-driven future.
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Leading Despite Imposter Syndrome
- Cathy candidly describes heavy imposter syndrome when leading org design and M&A work without formal HR or business training.
- She coped by surrounding herself with experts and learning while leading.
Lead As Learner, Hire The Experts
- When you lack expertise, believe you can learn and surround yourself with knowledgeable people.
- Lead as both a learner and decision-maker and bring in partners who ensure delivery.
Say Yes To Stretch Roles
- Take the job even if you haven't led before and ask for support while you learn.
- Promise dialogue and coaching so the person can experiment without fear of permanent failure.