AI at Scale Kim Custeau: AI that understands industry: connecting systems, data and people
Dec 2, 2025
Kim Custeau, Executive VP at AVEVA with 30 years in industrial software and digital transformation. She discusses starting AI with clear use cases. She explores embedded AI assistants that democratize trusted data and preserve knowledge. She highlights generative AI for engineering, bridging IT and OT, and using AI for sustainability and measurable operational impact.
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Embedded AI Assistant Preserves Tribal Knowledge
- Aviva embedded an industrial AI assistant inside everyday workflows so users can safely interrogate trusted datasets.
- The assistant preserves tribal knowledge for new workers and surfaces transparent, actionable insights for faster decisions.
Generative AI Suggests Optimal Piping Routes
- Aviva uses generative AI to propose optimal piping routes during facility design by analyzing topology and asset placement.
- The tool suggests several efficient routing options while keeping the engineer in control to choose the long-term best route.
Connect Unifies Data For Flexible AI Ecosystems
- Connect is an industrial intelligence platform that brings disparate data together and readies it for AI and partner-built agents.
- The platform offers cloud, hybrid, edge deployment and commercial flexibility via credits so customers choose who builds AI on the same data foundation.