Quietly Cracking - Why Half of Australian Workers are Struggling with Dr Michelle McQuaid

More than half of Australian workers say they are quietly cracking. Not burning out. Not falling apart in obvious ways. Just holding it together on the outside while something frays on the inside.

In this episode of Future Fit Leadership, I’m joined by Dr Michelle McQuaid, senior fellow at the University of Melbourne and founder of The Change Lab, to unpack the findings from her latest national research, The Change Lab 2025 Workplace Report. Drawing on insights from more than 1,000 workers across Australia, Michelle shares what “quietly cracking” actually looks like, why younger workers are feeling it most, and how leaders are being impacted in very different but equally challenging ways.

We talk about the supercycle of change leaders are operating within, the cost of living pressures shaping behaviour at work, the hidden risks of poor change management, and why wellbeing initiatives are falling short when they miss the emotional and social realities people are living with. Michelle also shares her HEART framework for leading change, practical ways leaders can support their people right now, and why connection matters more than communication in this next chapter of work.

This is a timely, data-led conversation for leaders who know their people are carrying more than they can see, and who want to lead with clarity, care, and credibility in a decade that will demand all three.

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