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S2 Ep6: Ibrahim Ibrahim on the future of blended retail spaces

53 snips
Nov 4, 2022
Ibrahim Ibrahim, futurist, retail strategist and managing director of Portland Design, explores the future of blended retail spaces. He discusses reshaping high streets with mixed uses, designing serendipity through fast/slow/local/belong pillars, treating physical spaces as media, and connecting online and offline data to build emotional membership and new retail formats.
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INSIGHT

Citizen-First Retail

  • Ibrahim reframes retail priorities as ‘citizen first’ rather than ‘customer first’.
  • Retail must serve community needs like convenience, safety and wellness before transactions.
INSIGHT

From Shopping To Community Rhythm

  • Shift from a shopping rhythm to a community rhythm drives daily footfall.
  • Blending offers encourages habitual visits and commercial resilience.
ADVICE

Use Space For Stories Not Only Sales

  • Accept that physical retail will be less transactional and more experiential.
  • Use brand spaces for storytelling and blended uses, not just sales per square foot.
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