radical innovators podcast Radical Innovators #16 leading with transformation: developing, reskilling and future-proofing with Infosys’ Shaji Mathew
Mar 27, 2026
20:27
In this episode of the Radical Innovators podcast, host Frank Congiu sits down with Shaji Mathew, CHRO of Infosys. With more than three decades of experience at the company, Shaji shares his unique journey from software engineer trainee to global HR leader.
The conversation explores how Shaji’s background in technology and business operations shapes his vision for HR as a strategic business function. Shaji and Frank also discuss how Infosys is navigating the human-plus-AI paradigm by rearchitecting career paths, reskilling a global workforce and leveraging AI-powered tools to enhance the employee experience and personalize learning and development.
Key takeaways:
- Find out why Shaji believes business acumen is one of the most critical skills for HR professionals.
- Learn how Infosys categorized its workforce into AI consumers, integrators and creators to design targeted AI training programs.
- Discover how Infosys uses AI assistants to support employees and provide hyper-personalized learning.
- Hear why Shaji considers the three pillars for success to be business agility, talent transformation and fostering a culture of continuous learning.