Enterprising Investor Raluca Filip, CFA: Helping Investors Navigate Risk, Volatility, and Second Thoughts
Mar 15, 2026
Raluca Filip, CFA, a behavioral finance expert who coaches advisors on decision-making under pressure. She explores why investors rethink risk after long bull markets. She discusses listening first, using questions to reconnect clients to goals, steps for panicked clients, and a barbell approach to manage tail risks.
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Bull Market Experience Masks True Risk Tolerance
- Recent bull-market experience creates overly bullish expectations and underestimates real resistance to volatility.
- Raluca notes imagining a downturn differs from living through one, so questionnaires often fail when emotions kick in.
Ask Clients To Reconnect With Portfolio Purpose
- When a panicked client calls, pause their emotion by asking them to restate the original purpose of the portfolio.
- Raluca Filip uses this grounding question to redirect clients from short-term fear to long-term goals, often stopping impulsive sales.
Use Questions To Change Client Perspective
- Ask purposeful questions rather than giving answers to shift clients out of an emotional state.
- Raluca explains questions direct attention and let clients generate their own corrective perspective before offering data or recovery statistics.