The Staffing Show

Leveraging AI within Your Team with Erich Hugunin

13 snips
Oct 28, 2025
Erich Hugunin, VP of Sales at Ringover, brings over 17 years of experience in staffing and communications technology. He delves into using AI to enhance recruiter productivity, discussing tools like call transcription and AI-driven coaching. Erich shares insights on integrating AI with ATS for better data management and reveals common pitfalls in AI adoption, such as data security risks. He predicts shifts in staffing headcount, emphasizing the need for efficient recruiters who maintain human connections while leveraging technology.
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ANECDOTE

Career Born In A Crash

  • Erich joined staffing during the 2007–08 crash and built a career across startups and staffing tech.
  • He recently joined Ringover to focus on AI-driven communications in staffing.
ADVICE

Map AI To The Full Candidate Journey

  • Apply AI across the full candidate lifecycle from website chat to submission and placement.
  • Start with call routing and pre-qualification to speed intake and matching.
INSIGHT

AI Enables Scalable Coaching

  • AI coaching turns daily calls into continuous learning without heavy manager involvement.
  • This can dramatically raise manager-to-recruiter ratios while improving coach quality and feedback frequency.
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