Unboxing Logistics EasyPost Insider: Automate USPS Claims Filing With Tyler Diestel From EasyPost
Are you taking advantage of the $100 of shipping insurance included for select USPS labels? Most businesses aren’t. They don’t file claims, leaving thousands of dollars on the table.
Fortunately, there’s a way to recoup lost funds without the filing hassle. In this EasyPost Insider episode, Tyler Diestel joins Lori to share everything you need to know about EasyPost’s USPS Claims service.
What is USPS Claims?
Tyler explains, “USPS Claims is an amazing product that makes it easy for shippers to get money back … from [USPS]. Because we have a treasure trove of data, we can tell when a package is lost or damaged. … We're able to file claims … to help our shippers recoup [their money].”
Why automate claims filing with EasyPost?
Many merchants don’t file insurance claims because they don’t realize that shipping insurance is included in the label price. But for others, it’s simply a matter of time.
“They don't have time to figure out which of their shipments are actually eligible. They don't have time to go in and file a claim for each of those shipments. They don't have time to follow up on the progress of those claims.”
For these busy logistics teams, USPS Claims is a huge time saver.
How the process works
Getting started with USPS Claims is easy—you can enroll in the program right from the EasyPost dashboard.
While the process is almost entirely automatic, Tyler does note that if you don’t provide product values at label purchase, you’ll need to add that information after the fact. “As we go through our claims process and identify shipments that can be filed, we will send you an email saying, there are 20 shipments that need additional info … please log into the portal [and] fill it out.”
When claims are approved, the funds go back into your EasyPost Wallet for future label purchases.
Links
- Connect with Tyler on LinkedIn: https://www.linkedin.com/in/tdiestel/
- Learn more about USPS Claims by EasyPost: https://www.easypost.com/usps-claims